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Wednesday, January 09, 2008

A Simple Guide To Electronic Data Interchange

Over the holiday period I decided to create a "Simple" Guide to EDI for our Web Site. The idea was that, without needing to register or download, people could visit the Web Site and get a "Simple" FREE introduction to EDI, an answer to the question "What is EDI?".

I wanted to highlight to people what EDI is, what standards they can expect to find and how messages are exchanged. Six Web pages later and I have a thought. The concept of exchanging business documents electronically IS Simple.

The detail of it is convoluted, but for a good reason. Most businesses have a unique way of working. Most IT systems have a unique way of working. Certainly each industry has unique features, for example the way Paper is specified in an order is nothing like how a tin of baked beans is specified which is nothing like how a length of steel lintel for a building is specified. If a human is handling orders and invoices then their knowledge is used to "translate" between the buyers instructions and the suppliers computer system. With EDI or EIPP then the software must assume some or all of this intelligence.

The concept of EDI is easy, but as Ken Foster (One of Our Data Mappers) who has sat on many EDI committees and standards bodies says "The devil is in the detail". If people say that EDI is easy, then they are ignoring the detail or spinning a line (probably in sales ;-)). We chose to do this work because we a sad people who enjoy the detail, but it is not the standard IT software role and it is not to everyone's liking. We believe, and our customers believe, that Outsourcing EDI (SaaS) is best for most businesses because it is such a specialist area. Have a look at any "simple" Guide to EDI and if it is telling the truth you will see how complex it can be.

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